Every message is read by a human. Tell us what is going on and we will get back to you as fast as we can.
Email contact@journeywithshannon.comOn your device only — Journey has no servers and no accounts. See the Privacy policy for the full picture.
Open Settings → Data → Export Backup. The iPhone share sheet opens and you choose where it goes — Save to Files (any folder or iCloud Drive), AirDrop, or email. Restore anytime via Import Backup, picking the file from your Files app. CSV export works the same way.
Export a backup on the old device, then Settings → Data → Import Backup on the new one. Everything comes across, streaks included.
On the Then→Now screen use two fingers on any photo — pinch to zoom, drag to position. One finger always scrolls. Your framing saves automatically and appears identically on shared cards. Tap RESET to undo.
Settings → About → Version. Include it when reporting a bug — it helps enormously.
Journey is a one-time purchase on the App Store — AU$9.99 (shown in your local currency), iOS only. That single price includes everything: no subscription, no ads, no account, and all future updates. Billing and refunds are handled by Apple.
Email us with what happened, what device and browser you are on, and a screenshot if you can — the error message on screen tells us exactly where to look. Your data is never affected by a bug report.
