Every message is read by a human. Tell us what is going on and we will get back to you as fast as we can.
Email contact@journeywithshannon.comOn your device only — Journey has no servers and no accounts. See the Privacy Policy for the full picture.
Open Settings → Data → Export Backup. The file includes your check-ins, photos and preferences — keep it somewhere safe and private.
Export a backup on the old device, then Settings → Data → Import Backup on the new one. Everything comes across, streaks included.
Yes — free, no account, no ads, works offline. Open it at /app and Day 1 starts immediately.
Email us with what happened, what device and browser you are on, and a screenshot if you can — the error message on screen tells us exactly where to look. Your data is never affected by a bug report.